PRIVACY POLICY

Last Updated: 11th Feb 2026

This Privacy Policy describes how wavegfx collects, uses, and protects your personal information when you use our website wavegfx.com and video editing services.

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1. INFORMATION WE COLLECT

We collect the following types of information:

A. Personal Information You Provide:
– Name
– Email address
– Phone number
– WhatsApp number
– Payment information (processed securely through Razorpay)
– Company/Channel name (if applicable)
– Communication preferences

B. Video Content & Project Information:
– Raw video footage you share
– Project requirements and specifications
– Feedback and revision requests
– Final deliverables

C. Automatically Collected Information:
– IP address
– Browser type and version
– Device information
– Pages visited and time spent
– Referring website
– Cookies and similar tracking technologies

D. Payment Information:
– We use Razorpay as our payment gateway
– We do NOT store your credit card/debit card details
– Razorpay securely processes all payment information
– We only receive transaction confirmation and order details

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2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

– To provide and deliver video editing services
– To process payments and send invoices
– To communicate about your projects and orders
– To send project updates, revisions, and deliverables
– To provide customer support
– To send promotional offers (only if you opt-in)
– To improve our services and website
– To comply with legal obligations
– To prevent fraud and ensure security

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3. HOW WE SHARE YOUR INFORMATION

We may share your information with:

A. Service Providers:
– Razorpay (payment processing)
– Google Drive/Dropbox (file storage and sharing)
– Email service providers (for communications)
– WhatsApp Business API (for customer support)
– Cloud hosting providers

B. Legal Requirements:
– Government authorities if required by law
– Law enforcement if legally obligated
– Court orders or legal processes

C. Business Transfers:
– In case of merger, acquisition, or sale of business

We DO NOT:
– Sell your personal information to third parties
– Share your data for marketing purposes without consent
– Use your video content for any purpose other than delivering your project

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4. DATA SECURITY

We implement appropriate security measures to protect your information:

– Secure SSL encryption for data transmission
– Razorpay’s PCI-DSS compliant payment processing
– Password-protected file storage
– Limited employee access to personal data
– Regular security audits

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

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5. YOUR VIDEO CONTENT

– We treat your video content as confidential
– We do NOT use your content for marketing without permission
– We do NOT share your content with third parties
– We delete project files 30 days after final delivery (unless retention is requested)
– We can sign NDAs upon request

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6. COOKIES POLICY

We use cookies to:
– Remember your preferences
– Analyze website traffic (Google Analytics)
– Improve user experience

You can disable cookies in your browser settings, but this may affect website functionality.

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7. YOUR RIGHTS

You have the right to:

– Access your personal data
– Request correction of inaccurate data
– Request deletion of your data
– Opt-out of marketing communications
– Withdraw consent at any time
– Request a copy of your data

To exercise these rights, contact us at: imtiyaaz9575451939@gmail.com

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8. DATA RETENTION

– Personal information: Retained for the duration of our business relationship + 3 years (for tax/legal purposes)
– Video content: Deleted 30 days after project completion (unless otherwise requested)
– Payment records: Retained for 7 years (as per Indian tax laws)

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9. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

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10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.

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11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by:
– Updating the “Last Updated” date
– Sending an email notification
– Posting a notice on our website

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12. CONTACT US

If you have questions about this Privacy Policy, contact us:

Email: imtiyaaz9575451939@gmail.com
Phone: [+91 7389256464]
WhatsApp: [+91 7389256464]
Address: [Pentinaka, Sadar cantt Jabalpur, Madhya pradesh, 482001]

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GOVERNING LAW

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Jabalpur, India.

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